At Valliswood we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our webpage/webshop.
1. Information We Collect
To process your orders and provide a seamless shopping experience, we collect the following personal data:
- Contact Information: Name, email address, phone number.
- Shipping Information: Address for delivery of orders.
- Payment Information: We do not directly collect or store your payment information. All payment transactions are securely handled by our third-party payment service provider/s.
- Browsing Information: Data like your IP address, browser type, and website interactions (via cookies).
2. How We Use Your Information
We use your information for:
- Processing and shipping orders.
- Communicating with you about your orders or inquiries.
- Improving our webshop and customer service.
- Complying with legal obligations.
3. Sharing Your Data
We may share your data with trusted third parties to operate our webshop effectively:
- Payment Processors: Securely handling payments.
- Shipping Providers: Delivering your orders to your doorstep.
- Analytics Services: Understanding website performance and user behavior (e.g., Google Analytics).
These third parties are obligated to handle your data in compliance with relevant privacy regulations.
4. Your Rights (GDPR Compliance)
If you’re located in the European Union, you have the following rights under the GDPR:
- Access and Correction: Request access to your data or correct inaccuracies.
- Data Deletion: Request deletion of your personal data.
- Withdraw Consent: Modify your cookie or data-sharing preferences.
- Data Portability: Request to transfer your data to another service.
To exercise these rights, contact us at:
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5. Cookie Policy
At valliswood.com, we value your privacy and are committed to being transparent about how we use cookies on our website. This Cookie Policy explains what cookies are, how we use them, and your rights regarding their use.
5.1. What Are Cookies? Cookies are small text files stored on your device when you visit our website. They help us enhance your experience by remembering your preferences, enabling website functionality, and analyzing website performance.
5.2. Types of Cookies We Use:
- Essential Cookies: These are necessary for the basic functionality of our website, such as secure checkout and account login.
- Analytics Cookies: We use these cookies to track website performance and understand how visitors interact with our site (e.g., via Google Analytics).
- Advertising Cookies: These cookies help us deliver tailored advertisements based on your browsing behavior.
5.3. Data We Collect Through Cookies: Cookies may collect information such as your IP address, browsing preferences, and device details. For registered users, we may also associate this data with your account.
5.4. Compliance with GDPR and CCPA:
- GDPR (EU): Under the GDPR, you have the right to access, correct, or delete your personal data. Additionally, we provide a clear opt-in for non-essential cookies when you first visit our website.
- CCPA (California): Under the CCPA, California residents can request information about how we handle their data and opt out of the sale of their personal information.
5.5. Managing Your Cookie Preferences: You can manage or disable cookies through your browser settings. Please note that disabling cookies may impact website functionality. We also provide a “Cookie Preferences” banner where you can adjust your consent for different types of cookies.
5.6. Third-Party Services: We may use third-party services (e.g., payment processors, analytics providers) that place cookies on your device. These third parties are responsible for their own privacy and cookie policies.
6. Data Security
We employ industry-standard measures to protect your information against unauthorized access, alteration, or loss.
7. Updates to This Policy
This Privacy Policy may be updated periodically. We encourage you to review it regularly to stay informed about how we protect your data.
8. Contact Us
If you have any questions or concerns regarding this policy, please contact us at:
- Email:
- Address: Valliswood vl. Mario Redkin, Bana Borića 6, 34000 Požega, Croatia